This privacy document tells you what information, FindAMentor.org and the successwarehouse.com, collects from visitors to our website. It also tells you what we do with that information. Our objective is to keep our visitors and third parties information, completely private and secure. We do not sell our database information to third parties. Here we:
- Notify you of the personally identifiable information we collect from you or a third party through our web site.
- Tell you a little about the organization collecting the information. You can visit the About us page to find out more.
- Notify you how the information we collect from you, or a third party, is used.
- Tell you with whom the information might be shared and why.
- Tell you about the choices available to you regarding collection, use and distribution of your information.
- Tell you of the kind of security procedures that are in place to protect the loss, misuse or alteration of information under the control of FindAMentor.org.
- Tell you how you can correct any inaccuracies in the information we have about you.
Information Collection and Use
Novacom International Limited (owner and operator of findamentor.org and thesuccesswarehouse.com, hereafter referred to as findamentor) is the sole owner of the information collected on this site. We will not sell, share, or rent this information to others in ways different from what is disclosed in this statement. Findamentor collects information from members and customers at several different points of our website.
In order to use this website, a visitor must first complete the registration form and become a free, or Gold Club member. During registration the visitor is required to give their contact information (such as name and email address). This information is used to contact the member about the services at our site, for which they have expressed interest. It is optional for a member to provide demographic information (such as income level and gender), and unique identifiers (such as real name, address, and phone number), but encouraged so we can provide a more personalized experience on our site.
We request information from customers on our product and service order forms. Here a customer must provide contact information (like name and shipping address) and financial information (like credit card number, expiration date). This information is used for billing purposes and to fill customer’s orders. If we have trouble processing an order, this contact information is used to get in touch with the customer.
A cookie is a piece of data stored on the visitors’ hard drive containing information. When someone visits our site and joins as a member, our system will ask them if they want us to remember them when they come back. If they check the yes box, our system gives their hard drive a cookie and keeps a record so we can recognize them as soon as they return. This way it is not necessary for the member to log in every time they visit. Usage of a cookie is in no way linked to any personally identifiable information while on our site.
If a user rejects the cookie, they may still use our site but will have to log in every time. This is desirable when more than one member uses the same computer. Once a member closes their browser, our system forgets about them until they log in again.
When you log into our site you automatically give us an IP address. We use IP addresses to analyze trends, administer the site, track user’s movement, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.
This web site contains links to other sites. This privacy statement applies solely to information collected by this Web site. Please be aware that findamentor is not responsible for the privacy practices of any other sites. We encourage our users to be aware of this when they leave our site and to read the privacy statements of each and every web site that collects personally identifiable information.
If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address.
Surveys & Contests
From time-to-time our site requests information from users via surveys or during contests. Participation in these surveys or contests is completely voluntary and the user has a choice whether or not to disclose information. Contact information will be used to notify the winners and award prizes. Survey information will be used for purposes of monitoring or improving the satisfaction of our customers. Information requested may include contact information (such as name and shipping address), and demographic information (such as zip code, age).
This website takes every precaution to protect our customers information. When you submit sensitive information via the website, your information is protected both online and off-line.
When our registration/order form asks you to enter sensitive information (such as credit card number and/or social security number), that information is encrypted and is protected with the best encryption software in the industry – SSL. While on a secure page, such as our order form, the lock icon on the bottom of Web browsers such as Netscape Navigator and Microsoft Internet Explorer becomes locked as opposed to un-locked, or open, when you are just ‘surfing’. This blocks your information from being seen on the world wide web. To learn more about SSL, follow this link.
While we use SSL encryption to protect sensitive information online, we also do everything in our power to protect customer information off-line. All of the customers information, not just the sensitive information mentioned above, is restricted in our offices. Only co-workers who need the information to perform a specific job (our billing clerk or a customer service representative) are granted access to personally identifiable information. Co-workers must use password-protected screen-savers when they leave their desk. When they return, they must re-enter their password to re-gain access to your information. Furthermore, ALL co-workers are kept up-to-date on our security and privacy practices. Every quarter, as well as any time new policies are added, co-workers are notified and reminded about the importance we place on privacy, and coached on what they can do to ensure that our customers’ information is protected. Finally, the servers that we store personally identifiable information on are kept in a secure environment, behind a locked cage.
If you have any questions about the security at our website, you can send an email to email@example.com.
We send all new members a welcome email to verify password and username. Established members will occasionally receive information on products, services, special deals, and newsletters. Out of respect for the privacy of our customers we present an option to receive, or not receive, these types of communications. Please see options below.
Site and Service Updates
We also send customers service and site announcement updates. Members are not able to un-subscribe from service announcements, which contain important information about our service. Via email or phone, we communicate with members and customers to provide requested services and to discuss issues relating to their account.
Updating/Deleting Personal Information:
If a members personally identifiable information changes (such as zip code), or if a member no longer desires our service, we provide a way to correct, update or delete the user’s personal data. This can be done at the member information page.
Block Notices options:
Our customers are given the opportunity to ‘opt-out’ of having their information used for certain purposes. There are places in the site where we still need to gather information, but that information will not be used for anything other than the purpose for which you are providing it. For example, our order form has an ‘opt-out’ mechanism so customers who buy products can prevent marketing material from being sent to them and can keep their email address off of our lists.
Customers who no longer wish to receive our newsletter, or promotional materials, may opt-out of receiving these communications by modifying their member information, or by replying to ‘unsubscribe’ in the subject line of the email sent to them. You can also email us at firstname.lastname@example.org.
Customers are always notified when their information is being collected by outside parties. We do this so our customers can make an informed choice whether they should proceed to use the services that require an outside party, or not.
Notification of Changes